Dear Customer,
In response to the ‘restricted movement order’ established by the Government to prevent the spread of COVID-19, please note that our office will be closed from tomorrow, 18th March 2020 till further notice.
We are committed to serving our patrons in the best way we can remotely and you can expect to hear back from us during regular business hours by emails or on our social media platforms.
If you have any questions in regards to your ticket exchange or refund, please email ticketing@prworldwidelive.com
For general inquiries, you can reach us at inquiry_prww@prworldwidelive.com,
social media platforms (FB, IG) or Whatsapp us (TEXT ONLY) at +60 17-222 0197 from Mon to Fri (9AM – 6PM).
We thank you for your understanding.
Stay safe and stay healthy.
GENTLE REMINDER
Due to the growing threat of novel coronavirus (COVID-19) in the region, expanding restrictions on domestic and international travel and in accordance with national and local governments recommendations against large group gatherings, the performances of Disney On Ice presents Live Your Dreams scheduled from the 26th – 29th March, 2020 at the Stadium Malawati, Shah Alam have been canceled. All tickets will be are eligible for a refund.
Tickets Purchased by CREDIT/DEBIT CARD
A refund as per the terms & conditions purchase, will be deposited to the same Credit/Debit Card account used for ticket purchase in approximately 30 days after the Ticket Exchange/Refund request deadline on 6th April 2020, Monday. (CLICK HERE)
Tickets Purchased by CASH/ BOOST E-WALLET
A refund as per booking and ticketing terms & condition purchase, will be deposited into your banking account in approximately 30 days after the Ticket Exchange/Refund request deadline on 6th April 2020, Monday. (CLICK HERE)
For more information, please email ticketing@prworldwidelive.com. All Exchange/Refund requests need to be submitted by 6th April 2020, Monday.
All Exchange/Refund requests need to submitted by 6th April 2020, Monday.
We apologize for any inconvenience caused and thank you for your understanding.
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